Carrier Sales Manager
- Vilnius
- Kaunas
Brief info about Vinted
Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.
The Vinted Group is made up of three business units that support this mission:
Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.
Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.
Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.
Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people. Our backers include Accel, EQT Growth, Insight Partners, Lightspeed Venture Partners, Sprints, and TPG.
Information about the position
This role is designed for professionals with over 4 years of experience in B2B sales or partnership management within the tech industry. As a key player in managing accounts through sales funnel stages, you will focus on mid and bottom of the sales funnel activities and after-sales success. Your efforts will help shape and strengthen the company's sales pipeline, build customer relationships, and contribute to long-term business partnership success.
In this position, you’ll
Sales Pipeline Development:
- Create and own lead generation and outbound outreach playbooks.
- Grow and manage a robust pipeline of prospective customers, develop pipelines for new markets.
- Own customer launches by coordinating among key stakeholders.
- Develop and strengthen commercial partnerships with new and existing accounts through cross-sell and upsell activities.
- Support customers in day-to-day operations.
Customer and Partner Engagement:
- Conduct due diligence on potential customers and partners.
- Develop scalable processes for nurturing customer relationships, ensuring they receive the necessary attention and support.
- Consistently identify upsell and cross-sell opportunities, defining tailored upsell value propositions.
Process and Tools Development:
- Create and refine sales processes and tools to improve pipeline and customer relationship management.
- Define and implement efficient customer-centric sales practices, performance monitoring, and reporting frameworks.
- Monitor and report on SLA, retention, and revenue metrics.
- Master HubSpot, Clay, Lemlist many more sales tools.
About you
- Proven track record in B2B sales (top, mid, bottom of the sales funnel management).
- Ideal if you have experience in selling solutions for retailers in Western Europe and U.S.
- Negotiation and relationship-building skills.
- Have a tech understanding of the sales tools
- Ability to conduct market research and analyse performance metrics.
- Excellent collaboration and communication skills, both internally and externally.
- Strategic thinker with a results-oriented mindset and data-driven decision-making.
- Languages: French, Spanish, Dutch, and Portuguese are a bonus.
Work perks
- The opportunity to benefit from our share options programme
- 25 working days of holiday
- Access to all the tools & tech needed for work
- Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
- Private health insurance
- Digital mental and emotional health support and Employee Assistant Program (EAP)
- Frequent team-building events
- A personal monthly budget for shopping on Vinted
- The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
- A dog-friendly office
- In Vilnius office: gym & in-house meals at friendly prices
- In Kaunas office: a monthly lunch allowance, and a once-a-week provided in-house lunch and breakfast
Working at Vinted
Individual Learning Budget
We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.
Hybrid Work
We’ve adopted a hybrid workplace model where 2 days in the office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.
Equal Opportunity
The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.