Fraud Prevention Manager

  • Kaunas
  • Vilnius
  • Multiple locations, Lithuania
  • Payments Operations
  • Vinted Pay

Brief info about Vinted 

Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.
The Vinted Group is made up of three business units that support this mission:

Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.

Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.

Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.

Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people. Our backers include Accel, EQT Growth, Insight Partners, Lightspeed Venture Partners, Sprints, and TPG.

Information about the position 

As Vinted's new Fraud Prevention Manager in the Payments business unit, you'll own Vinted's fraud prevention strategy and operating model, drive complex multi-team initiatives across Fraud management, and contribute directly to the Fraud prevention roadmap. You'll lead a team of Fraud Prevention Specialists while shaping how Vinted approaches fraud at a tactical 12-18 month horizon - turning company strategy into actionable plans, developing new methods and procedures (not just applying existing ones), and advising peers across Payments on complex fraud matters.

You'll be a role model - for your team and across Payments business unit - demonstrating our values, raising the bar on operational excellence, and acting as a recognised domain expert. Your decisions will carry weight, and your work will materially shape how safe and frictionless Vinted's community feels.

In this position, you’ll 

  • Own Vinted's fraud prevention strategy and contribute to the Fraud prevention roadmap
  • Set direction for achieving KPIs and quality standards for moderation teams while driving continuous improvement, monitoring adherence to processes and performance targets to ensure accountability and efficiency
  • Build up actionable and measurable roadmaps aligned with organisational strategy, ensuring business-useful outcomes
  • Translate Vinted's company strategy into a tactical 12-18 month plan for Fraud management, and deliver against it
  • Lead and develop a team of Fraud Prevention Specialists - setting goals, managing performance, and being accountable for decisions within the team
  • Drive large, complex projects and processes across Fraud management, and frequently advise or partner with other teams on complex fraud matters
  • Apply existing best practices in fraud management while actively developing new ideas, methods and procedures - proactively suggesting changes and improvements
  • Make decisions with considerable autonomy across Fraud management, including decisions that can impact the entire Fraud prevention operations function
  • Effectively partner across teams to deliver results, prioritising, involving and delegating to the right people to drive impact
  • Contribute to hiring across Fraud prevention and own hiring for your team; consistently provide direct, useful feedback and seek it out from others
  • Proactively mentor team members and peers, spot career-growth opportunities, and spread learning across Fraud prevention
  • Manage strategic relationships with third-party vendors and stakeholders to scale fraud capability
  • Lead 8-10 specialists and external team
  • Exemplify Vinted's values and motivate others to live them

About you 

  • Extensive professional background in fraud prevention, fraud management, risk, or trust & safety, with deep professional knowledge and demonstrable mastery of the domain
  • Significant people management experience, ideally including leading a multi-focused team and developing other senior individual contributors or team leads
  • Track record of translating company or business-unit strategy into actionable 12–18 month tactical plans, and delivering measurable outcomes against them
  • Demonstrated ability to develop new methods, procedures and frameworks - not only to apply existing best practices
  • Experience owning decisions that impact a full function or business unit, and operating with considerable autonomy in your domain
  • Strong leadership, communication and feedback skills - comfortable advising leaders in other functions on complex matters
  • Data-driven, with strong critical and analytical thinking and decision-making abilities
  • Proven collaboration skills across teams and with third-party vendors
  • Excellent spoken and written English
  • Approaches leadership with empathy, respect and honesty, and fosters a healthy, collaborative and inspiring environment
  • Excels at building relationships across the organisation and at scaling people-growth practices

Work perks 

  • The opportunity to benefit from our share options programme
  • 25 working days of holiday
  • Access to all the tools & tech needed for work
  • Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
  • Private health insurance
  • Digital mental and emotional health support and Employee Assistant Program (EAP)
  • Frequent team-building events
  • A personal monthly budget for shopping on Vinted
  • The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
  • A dog-friendly office
  • In Vilnius office: gym & in-house meals at friendly prices
  • In Kaunas office: a monthly lunch allowance, and a once-a-week provided in-house lunch and breakfast

Working at Vinted 

Individual Learning Budget

We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.

Hybrid Work 

We’ve adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.

The salary range for this position is 4,050 - € 5,483 gross per month.


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