Project Manager, Community Support
Brief info about Vinted
Vinted Marketplace is the largest online international C2C marketplace in Europe dedicated to second-hand fashion, with millions of registered members spanning 20+ markets in Europe and North America. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life.
Vinted Go launched in 2022, with a focus on developing products and solutions for more seamless shipping and delivery across Europe. Vinted Go has connected more than 40 carriers and more than 200,000 PUDO points across Europe to support the delivery of millions of parcels per year.
The Vinted Group, composed of Vinted Marketplace and Vinted Go, is headquartered in Vilnius, with workplaces in Germany, Lithuania, France, the United Kingdom, the Netherlands and over 2,000 employees. It is backed by six leading venture capital firms: Accel, Burda Principal Investments, EQT Growth, Insight Partners, Lightspeed Venture Partners, and Sprints Capital.
Information about the position
As part of Vinted’s Community Support team, the Project Management team is in charge of different projects and initiatives within the CS department serving as SPOC for internal and external teams.
In this position, you’ll
- Lead stakeholder engagement efforts and build relationships with critical partners across Vinted.
- Create and implement project definitions, tasks, plans, and objectives within CS for any projects and initiatives.
- Understand and translate CS processes into requirements, ensuring the solution architecture and implementation concepts fit the purpose.
- Work directly with product owners as a team to ensure the successful execution of projects.
- Constantly monitor and report on the project's progress to all stakeholders, present reports defining project progress, problems, and solutions, and implement and manage project changes and interventions to achieve project outputs and deadlines.
- Prepare and ensure that project documents are complete, current, and appropriately stored also, complete additional administrative tasks.
- Ensuring good quality project management consultancy services by thoroughly understanding key needs and requirements.
About you
- 3+ years experience in the project management environment, preferably within a technology-focused environment.
- A proven track record of managing large-scale projects with cross-departmental involvement.
- Confident in operating within ambiguously defined structures and able to deliver tangible results.
- Excellent client-facing and internal communication, presentation & negotiation skills.
- Strong analytical skills, ability to identify and analyse problems, foresee potential pitfalls and implement mitigation plans.
- Proven leadership skills and the ability to influence and guide cross-functional teams.
- Ability to manage within tight deadlines and multiple projects.
- Fluent in English (written and spoken).
- Project Management Professional (PMP) or similar certification (PMBOK, Prince2, Agile, or Scrum) would be considered as an advantage
Work perks
- The opportunity to benefit from our share options programme
- 25 working days of holiday
- Newest MacBook models
- Free access to an office gym
- Mental and emotional health support through the Mindletic app
- Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
- Private health insurance
- On-site canteen serving delicious homemade food at discount prices
- Frequent team-building events
- A personal monthly budget for shopping on Vinted
- The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
- A dog-friendly office
Working at Vinted
Individual Learning Budget
We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.
Hybrid Work
We’ve adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.
Equal Opportunity
The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.
The salary range for this position is € 3067 - € 4150 gross per month.