Director of Process Design & Optimisation
Brief info about Vinted
Vinted Marketplace is the largest online international C2C marketplace in Europe dedicated to second-hand fashion, with millions of registered members spanning 20+ markets in Europe and North America. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life.
Vinted Go launched in 2022, with a focus on developing products and solutions for more seamless shipping and delivery across Europe. Vinted Go has connected more than 40 carriers and more than 200,000 PUDO points across Europe to support the delivery of millions of parcels per year.
The Vinted Group, composed of Vinted Marketplace and Vinted Go, is headquartered in Vilnius, with workplaces in Germany, Lithuania, France, the United Kingdom, the Netherlands and over 2,000 employees. It is backed by six leading venture capital firms: Accel, Burda Principal Investments, EQT Growth, Insight Partners, Lightspeed Venture Partners, and Sprints Capital.
Information about the position
As the Director of Process Design & Optimisation, you’ll lead a team focused on improving our core processes and enhancing operational efficiency across the organisation. You will play a critical role in optimising workflows, enhancing productivity, and establishing best practices that align with our business goals. You will collaborate closely with cross-functional teams to ensure we meet our performance targets, reduce costs, and deliver outstanding service.
In this position, you’ll
- Strategic Leadership: Develop and drive the strategy for operational excellence to improve efficiency, productivity, and quality across the organisation.
- Process Optimisation: Identify, analyse, and improve critical business processes, utilising Lean, Six Sigma, and other methodologies.
- Performance Metrics: monitor performance and implement corrective actions to ensure objectives are met.
- Team Development: Build, mentor, and manage a high-performing team dedicated to process improvement and operational excellence.
- Cross-Functional Collaboration: Work closely with engineering and product teams, along with other cross-functional groups, to ensure alignment and support for process initiatives.
About you
- 8-10 years of experience in process improvement, operations, or a similar role, with a focus on strategy and process optimisation.
- Experience working either within a technology company or as a client partnering with one.
- Proven expertise in Lean, Six Sigma, or similar process improvement methodologies (certification preferred).
- Strong leadership skills with experience in managing and developing teams.
- Exceptional problem-solving skills with the ability to drive solutions for complex operational challenges.
- Excellent communication and project management skills.
Work perks
- The opportunity to benefit from our share options programme
- 25 working days of holiday
- Newest MacBook models
- Free access to an office gym
- Mental and emotional health support through the Mindletic app
- Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
- Private health insurance
- On-site canteen serving delicious homemade food at discount prices
- Frequent team-building events
- A personal monthly budget for shopping on Vinted
- The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
- A dog-friendly office
Working at Vinted
Individual Learning Budget
We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.
Hybrid Work
We’ve adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.
Equal Opportunity
The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.
The salary range for this position is € 3783 - € 5117 gross per month.