IT Warehouse Onsite Engineer, IT
Brief info about Vinted
Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.
The Vinted Group is made up of three business units that support this mission:
Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.
Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.
Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.
Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people.
Information about the position
As part of our broader IT team consisting of over 50 people, you’ll be a part of the IT Hardware team, which looks after IT infrastructure and IT Equipment in all Vinted warehouses across Europe. The team’s aim is to make sure that the whole organization operates securely and efficiently. The IT Hardware team aspires to deliver world-class space for every Vinted employee which does not stop just with the employee desk and computer.
We aim to provide an outstanding experience at every step of the employee journey-from receiving a laptop at home to having an uninterrupted connection in the meeting room at the office. You will work with a team of engineers, as well as different departments and functions, to accomplish your goals and achieve our vision.
Your responsibilities will mainly focus on French warehouses in Paris, Lyon, Lille and future locations IT infrastructure and onsite support services (workstations, network,warehouse IT hardware i.e. handheld devices / scanners / label printers, servers, ), with frequent business trips to our locations across France and possibly Europe and remote support for them.
In this position, you’ll
- Manage the lifecycle of IT Hardware equipment across Vinted Go locations across France and Europe: procurement, replacement, repairs, and disposal.
- Ensure that Vinted Go Warehouse IT equipment and services (printers, scanners, audio and video equipment, etc.) is operational
- Support colleagues via ticketing system and internal communication tools on hardware and services-related topics
- Work together with the team to build roadmaps for your area
- Create valuable processes and procedures to help be more efficient, automate dull work
- Handle daily operational activities, spare time for knowledge management and documentation
- Co-create together with different teams, stakeholders, and suppliers to improve our services and implement solutions
About you
- Have good understanding of IT hardware and software
- Have basic knowledge in Networks (WiFi, LAN)
- Having experience with logistics warehouse IT infrastructure would be an advantage
- You are comfortable traveling across France and Europe for business needs
- Located near Marseille area, as position is mostly on site
- Knowledge of the ITIL best practices or certification would be beneficial
- Working with vendors and stakeholders is in your comfort zone
- You are willing to help our colleagues with their IT struggles
- Uncertainty is your motivation rather than a challenge
- You are willing to learn and support your colleagues in their growth
- You have great written and in-person communication skills
- A good command of written and spoken English and French languages is a must to have
Work perks
- The opportunity to benefit from our share options programme
- 25 working days of holiday
- Newest MacBook models
- Confidential Employee Assistance Program (EAP) for you and your family
- Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
- Co-contribution meal vouchers for each workday through a convenient meal card
- Comprehensive Medical Coverage
- Frequent team-building events
- A personal monthly budget for shopping on Vinted
- A dog-friendly office
Working at Vinted
Workation policy
Better balance holidays with workdays by working remotely! Up to 90 days per year in the EU, of these, 21 days can be spent globally. For non-EU citizens, it's 21 days worldwide. This can be combined with time off for vacation or personal time.
Individual learning budget
Each year, you’ll be given a learning budget (starting at €3,000), and a total of up to 10 working days over a 2-year period to support your personal and professional development.
Equal opportunity
We welcome applications from everybody, regardless of your background, identity, or life experiences. Job openings come with guides, not checklists. If you’re excited about a role, but don’t identify with every point in the ‘About you’ section, apply anyway – you might still be the perfect match!