Warehouse Workplace Experience Manager
Brief info about Vinted
Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.
The Vinted Group is made up of three business units that support this mission:
Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.
Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.
Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.
Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people. Our backers include Accel, EQT Growth, Insight Partners, Lightspeed Venture Partners, Sprints, and TPG.
Information about the position
The Workplace Experience Team is dedicated to creating diverse and flexible work environments across Vinted offices, warehouses, and verification centres. Our mission is to empower employees to choose the most suitable working approach tailored to their needs - whether that’s working from physical office spaces, enjoying amenities like office cafeterias and lounges, or utilising remote workplaces at home or coworking spaces in various locations. We actively support hybrid working models by integrating essential tools and infrastructure to foster productivity and connection.
As a Workplace Experience Manager, you will oversee day-to-day operations and facilities management for our warehouses across locations in France including Saint-Martin-de-Crau (13), Saint-Priest (69), and our warehouse in Madrid. In this role, you will work closely with other members of the Workplace Experience Team to ensure Vinted’s facilities and operational standards are consistently applied. You will also collaborate with VintedGo stakeholders and warehouse management teams to understand the specific needs of each location, implement necessary changes, and drive continuous improvement initiatives.
In this position, you’ll
- Fully manage day-to-day facilities operations, ensuring cleanliness and maintaining adequate supplies (e.g., snacks, office supplies, cleaning, pest control, etc.).
- Oversee warehouse and workplace operations, addressing location-specific challenges as they arise.
- Manage vendor relationships, including negotiating contracts, fostering partnerships, and driving continuous improvements.
- Collaborate closely with internal teams, including Operations, People, Finance, Legal, IT and others.
- Plan and oversee yearly budgets, monitor spending, and make operational decisions.
- Organise inclusive and engaging events that strengthen workplace culture.
- Contribute to Workplace Experience projects by gathering and analysing data to enhance the employee experience.
- Support the opening and closing of new locations by coordinating setup and ensuring smooth operations.
- Onboard new employees, communicate updates across locations and collect employee feedback.
- Be ready for frequent travel across France and monthly site visits to Madrid as part of the role.
About you
- You are fluent in both French and English (mandatory) - Spanish is a plus!
- You have ideally prior experience in workplace, facilities management, or employee experience - ideally in warehouse environments. Strong knowledge of warehouse operations is a big plus, even without direct workplace management experience.
- You possess strong skills in budget planning, event organisation, and vendor management.
- You are proactive, highly independent, and detail-oriented, with exceptional time management and communication abilities.
- You demonstrate adaptability with a positive mindset.
- You are open to travel extensively (on a monthly basis) to VintedGo’s warehouses in Saint-Priest, and Madrid and regularly onsite in the main location - Saint-Martin-de-Crau.
Work perks
- The opportunity to benefit from our share options programme
- 25 days of paid annual leave
- Newest MacBook models
- Digital mental and emotional health support and Employee Assistant Program (EAP)
- Frequent team-building events
- Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
- A daily lunch allowance
- Access to a discounted gym membership plan
- Private health insurance
- Frequent team-building events
- A personal monthly budget for shopping on Vinted
- The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
- A dog-friendly office
Working at Vinted
Individual Learning Budget
We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.
Hybrid Work
We’ve adopted a hybrid workplace model where 2 days in the office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.
Equal Opportunity
The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.