Careers

Resource Analyst

  • Lithuania
  • Community Support
  • Vinted Marketplace

Brief info about Vinted 

Vinted Marketplace is the largest online international C2C marketplace in Europe dedicated to second-hand fashion, with millions of registered members spanning 22 markets in Europe and North America. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life.   

Vinted Go launched in 2022,  with a focus on developing products and solutions for more seamless shipping and delivery across Europe. Vinted Go has connected more than 40 carriers and more than 200,000 PUDO points across Europe to support the delivery of millions of parcels per year.  

The Vinted Group, composed of Vinted Marketplace and Vinted Go, is headquartered in Vilnius, with workplaces in Germany, Lithuania, France, the United Kingdom, the Netherlands and over 2,000 employees. It is backed by six leading venture capital firms: Accel, Burda Principal Investments, EQT Growth, Insight Partners, Lightspeed Venture Partners, and Sprints Capital. 

Information about the position 

We are on the lookout for a dedicated Resource Analyst to join our dynamic Workforce Management team. As our new Resource Analyst, you will drive the delivery of service levels and productivity targets across all the skills and markets you support. You will be responsible for conducting comprehensive forecast modelling, planning, real-time resource allocation, and providing stakeholders with recommendations based on insights and data. Ultimately, you will play a crucial role in ensuring our Vinted community gets all the answers they need in time, every time.

But it doesn’t stop there, you will also participate in interesting projects on a team and company level including but not limited to process improvement, automation and optimisation, launching new tools and new markets, etc. Are you up for the new challenge?

In this position, you’ll 

  • Conduct forecast modelling based on historical data, trends, and the company's strategy to identify workforce needs
  • Run "what-if" scenarios for staffing to make informed decisions and proactively address any potential gaps
  • Continuously generate, create, and maintain accurate data and reporting to inform leadership on resource planning and optimisation
  • Analyse data to identify reasons for under/over performance and recommend actionable insights to improve efficiency and effectiveness
  • Collaborate with cross-functional teams to produce, communicate, and implement action plans that align with business objectives
  • Monitor staffing levels against the scheduled plan to optimise resources and ensure delivery of exceptional targets
  • Work closely with Operations, Product, and Member Support teams to translate business requirements into workforce solutions that drive cost efficiencies
  • Be the first point of contact for external and internal stakeholders
  • Participate in cross-functional projects to support the company's expansion plans, tool improvements, and new metric implementation

About you 

  • Proficient in numerical analysis and enjoys working with data to derive insights
  • Proficient in Excel/Google Sheets and other BI tools to manipulate and analyse data to inform decision-making is essential
  • Previous experience in resource planning or workforce management
  • Excellent verbal and written communication skills to effectively communicate insights and recommendations to stakeholders
  • Exceptional English language proficiency, both written and spoken, to enable clear and concise communication
  • Strong critical thinking, fast decision-making, and problem-solving skills
  • Desire to learn and expand knowledge of workload and workforce management to continuously improve the workforce planning process

Work perks 

  • The opportunity to benefit from our share options programme
  • 25 working days of holiday
  • Newest MacBook models
  • Free access to an office gym
  • Mental and emotional health support through the Mindletic app
  • Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
  • Private health insurance
  • On-site canteen serving delicious homemade food at discount prices
  • Frequent team-building events
  • A personal monthly budget for shopping on Vinted
  • The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
  • A dog-friendly office

Working at Vinted 

Individual Learning Budget

Vinted will set aside a yearly sum equal to 10-13.2% of your annual salary to be invested in your continuous professional development. You’ll be able to take the initiative to use it for covering relevant learning activities that benefit your role.

Hybrid Work

We’ve adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.

The salary range for this position is € 1,858 - € 2,508 gross per month.

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DEMOGRAPHIC SURVEY FOR VINTED

At Vinted, we believe that having a workplace that represents a wide range of backgrounds, perspectives and experiences is key to our success. 

To help us better understand the diversity of our applicant pool and to determine if our equal employment opportunity commitment is reaching broad segments of the population, we are inviting you to complete this optional demographic survey.  

Completing this survey is strictly optional and refusal to participate will not impact your success in the hiring process in any way. 

By providing this information and submitting your application, you agree that Vinted will process them solely to evaluate our diversity and inclusion efforts. 

Information obtained will be kept secure and separate from your name or job application and made accessible to us only in an aggregated way. 

We acknowledge that it is not possible to measure the vastness of all characteristics that make us diverse and therefore, we focus on a handful of selected demographics only.

Please note that some demographic questions, including ethnic origin, were omitted from the survey to comply with the legal requirements of GDPR within the European Union.

Your privacy takes top priority, which is why you can trust Vinted with the personal information you choose to share with us – it will only be used for recruitment purposes. 

Our Job Applicant Privacy Policy contains everything you need to know about how we use, store and collect this data, and your rights. Take a moment to read it before submitting your application: https://careers.vinted.com/privacy-policy.

We’d like to contact you about future opportunities at Vinted. But for this, you’ll need to consent to Vinted storing some of your personal data for up to 2 years – this includes your CV, email address, full name, and any other information you may have provided. Read our Job Applicant Privacy Policy if you’d like to learn more: https://careers.vinted.com/privacy-policy.

You can withdraw your consent at any time – just contact privacy.hr@vinted.com.

Select “Yes” if you give Vinted your consent to store your information for contacting you about future opportunities. Select “No” if you do not give Vinted your consent to store your information for contacting you about future opportunities.