Vinted is on an ambitious journey to redefine CRM Marketing, and we're looking for a skilled, analytical, and driven CRM Programs Campaign Specialist to join our team. This role is crucial for deploying campaigns across various channels to engage our customers throughout their lifecycle, thereby increasing customer value and delivering significant revenue growth at a high ROI.

• Utilize our multi-channel CRM platform (Braze) to launch and manage campaigns, targeting all stages of the customer lifecycle to enhance customer engagement and revenue.
• Implement automation strategies for campaigns tailored to different customer segments and stages in the life cycle for scalable outreach.
• Execute campaigns across emails, push notifications, in-app notifications, inbox messages, promo boxes, and more, ensuring a cohesive customer experience.
• Design, execute, and evaluate new CRM campaigns, constantly measure campaign performance, rigorously A/B test, and optimize our communications across channels.
• Efficiently manage and prioritize multiple concurrent projects, driving them to completion.
• Work closely with teams across Marketing, Design, DSA, MarTech, Product, and more, leveraging a collaborative approach to enhance CRM initiatives.
• Leverage data analytics to gain insights into customer behaviors and preferences, driving personalized campaign strategies.

• 1+ years of relevant experience in CRM ideally with performance focus.
• Hands-on experience with CRM platforms, preferably Braze.
• Understanding of data and segmentation methodologies plus A/B testing experience.
• Have appetite to learn about new channels, customer behavior, analysis, content and KPIs
• Analytical capabilities combined with business insights, willing to experiment with innovative ideas and validating them through data analysis.
• Possess curiosity and critical thinking skills, enjoying a high degree of autonomy while taking responsibility.
• Excellent written and verbal communication skills in English
• Effective communication and collaboration skills, with the ability to engage and influence stakeholders
• A fun, smart, and open-minded person who enjoys working in an international multi-cultural environment

• The opportunity to benefit from our share options programme
• 25 working days of holiday
• Newest MacBook models
• Free access to an office gym
• Mental and emotional health support through the Mindletic app
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• Private health insurance
• On-site canteen serving delicious homemade food at discount prices
• Frequent team-building events
• A personal monthly budget for shopping on Vinted
• The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
• A dog-friendly office

Individual Learning Budget

We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.

Hybrid Work 

We’ve adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.

The salary range for this position is € 2,283 - € 3,083 gross per month.