Business Operations Manager

  • Vilnius, Lithuania
  • Business & Commercial
  • Vinted Go

Brief info about Vinted 

Vinted Marketplace is the largest online international C2C marketplace in Europe dedicated to second-hand fashion, with millions of registered members spanning 22 markets in Europe and North America. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life.   

Vinted Go launched in 2022,  with a focus on developing products and solutions for more seamless shipping and delivery across Europe. Vinted Go has connected more than 40 carriers and more than 200,000 PUDO points across Europe to support the delivery of millions of parcels per year.  

The Vinted Group, composed of Vinted Marketplace and Vinted Go, is headquartered in Vilnius, with workplaces in Germany, Lithuania, France, the United Kingdom, the Netherlands and over 2,000 employees. It is backed by six leading venture capital firms: Accel, Burda Principal Investments, EQT Growth, Insight Partners, Lightspeed Venture Partners, and Sprints Capital. 

Information about the position 

We are seeking a dynamic Business Operations Manager to join our Vinted Go team in Vilnius. This role is critical in designing, implementing, and managing sophisticated processes and systems using tools like HubSpot, ServiceNow, Freshservice, and Airtable to streamline our operations and enhance efficiency across multiple departments.

In this position, you’ll 

  • Design and execute scalable business processes with sales, marketing, customer service, deployment, maintenance and product teams.
  • Manage integrations and functionalities of various operational tools to optimize workflow and productivity.
  • Launch and oversee operational and outreach communication campaigns, ensuring they align with our strategic goals.
  • Analyze process effectiveness and make data-driven recommendations for improvements.
  • Collaborate closely with various internal teams to ensure seamless execution and alignment with business objectives.
  • Develop an in-depth understanding of the logistics, business, and expansion management

About you 

  • At least 2 years of relevant experience in operations management, particularly in tech-driven environments.
  • Proficiency with multiple operational tools like HubSpot, ServiceNow, and Airtable.
  • Strong project management skills, capable of managing multiple projects simultaneously.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Fluent in English with excellent written and verbal communication skills.
  • A proactive, structured, performance-oriented individual who thrives in a fast-paced and dynamic environment.
  • Have experience with Python and no-code automation.

Work perks 

  • The opportunity to benefit from our share options programme
  • 25 working days of holiday
  • Newest MacBook models
  • Free access to an office gym
  • Mental and emotional health support through the Mindletic app
  • Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
  • Private health insurance
  • On-site canteen serving delicious homemade food at discount prices
  • Frequent team-building events
  • A personal monthly budget for shopping on Vinted
  • The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
  • A dog-friendly office

Working at Vinted 

Individual Learning Budget

Vinted will set aside a yearly sum equal to 10-13.2% of your annual salary to be invested in your continuous professional development. You’ll be able to take the initiative to use it for covering relevant learning activities that benefit your role.

Hybrid Work

We’ve adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.

The salary range for this position is 3,200 - € 4,100 gross per month.