Workplace Experience Specialist
Brief info about Vinted
Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.
The Vinted Group is made up of three business units that support this mission:
Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.
Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.
Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.
Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people. Our backers include Accel, EQT Growth, Insight Partners, Lightspeed Venture Partners, Sprints, and TPG.
Information about the position
The Workplace Experience Team creates diverse, flexible, and engaging work environments across Vinted offices, warehouses, and verification centres. Our mission is to empower employees to choose the working approach that best suits their needs. We support hybrid working models by providing tools, infrastructure, and experiences that foster productivity, collaboration, and connection.
As a Workplace Experience Specialist, you will manage the day-to-day operations and facilities of our Kaunas office. You will work with the Workplace Experience Team to ensure Vinted’s workplace standards are consistently applied, identify opportunities for improvement, and drive continuous enhancement initiatives.
You will represent Vinted and the Workplace Experience Team as the local manager of our Kaunas hub, ensuring the office is well-maintained, clean, and fully stocked with supplies. You will coordinate maintenance needs when required, organise local events that strengthen community and connectivity within the hub, and help introduce the wider function to new joiners. In this role, you will work closely with the landlords and support the smooth day-to-day running of the office.
In this position, you’ll
- Oversee day-to-day office operations, including facilities and housekeeping, while identifying opportunities to improve the experience
- Plan and monitor yearly budgets, track spending, and make operational decisions
- Organise inclusive events that build culture and strengthen team connections
- Handle business-as-usual tasks such as office support, data analysis, office tours, and onboarding presentations
- Work in shifts in the Vinted online support portal, consistently striving for better results
- Ensure compliance with legal, health, safety, and environmental standards
- Manage ad hoc projects and operational challenges within your scope
- Maintain a thorough understanding of Vinted-wide policies, including Business Travel, Home Workstation Budget and others
- Keep all Workplace Experience resources up to date: Confluence pages, welcome emails, etc.
- Shape creative and inclusive communication across Slack and other internal platforms to foster engagement, connection, and belonging
- Collaborate closely with People, Finance, Legal, IT, and other stakeholders
- Primarily work from the Kaunas office
About you
- Fluent in both English and Lithuanian (mandatory)
- Act as a strong advocate for the local hub, building community, awareness, and engagement positively and constructively
- Have prior experience in facilities management, community building, workplace experience, or office management
- Bring strong experience in vendor management, including working with landlords, cleaning providers, and catering services
- Have prior experience in organising and delivering local initiatives and adapting company-wide events to the hub setting
- Proactive, detail-oriented, and highly organised, with excellent time management and communication skills
- Can work independently and thrive in a remote team setup, while maintaining strong collaboration with the wider global team
- Demonstrate adaptability and a positive, solution-oriented mindset
- Comfortable managing multiple priorities and ad hoc situations in a dynamic office environment
- Communicate confidently with internal stakeholders across different teams
- Take a hands-on approach and ownership of day-to-day operations as well as continuous improvements
Work perks
- The opportunity to benefit from our share options programme
- 25 working days of holiday
- Access to all the tools & tech needed for work
- Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
- Private health insurance
- Digital mental and emotional health support and Employee Assistant Program (EAP)
- Frequent team-building events
- A personal monthly budget for shopping on Vinted
- The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
- A dog-friendly office
- In Kaunas office: a monthly lunch allowance, and a once-a-week provided in-house lunch and breakfast
Working at Vinted
Individual Learning Budget
We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.
Equal Opportunity
The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.
The salary range for this position is € 1,983 - € 2,683 gross per month.